The hotel offers amenities for your comfortable stay and unforgettable experiences
Heavenly Onsen
“The private onsen in our room was a truly relaxing experience, and the additional indoor and outdoor onsens were equally enjoyable, making our stay lovely.” view full review
Delicious Kaiseki
“Dinner was very nice with a stunning array of ten delicious kaiseki dishes. Every bite was a good experience that I will always remember.” view full review
Luxurious Toiletries
“I was pleasantly surprised by the abundance of high-quality toiletries in the bathroom, including facial masks that added a special touch to our stay.” view full review
Comfy Futons
“The futons in the room were so comfortable that it felt like sleeping on clouds; we had one of the best night's sleep ever during our stay.” view full review
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Unique sleeping experience on tatami
Excellent dining options
Lack of soundproofing in rooms
Language barrier with staff
7.4/10
Very good
Rooms
7.5
Location
6.5
Service
8.3
Dining
7.5
Guest reviews
7.4/10
based on 5 reviews
8.9
8.9/10 based on 356 reviews
Tom
United States,
March
2024
7.8/10
I had a wonderful stay at the hotel, enjoying the friendly staff and convenient location. The rooms were cozy and clean, although the dining experience left something to be desired with limited options. The facilities were well-maintained, and the overall value for money was good.
Rooms
8.0
The rooms were cozy and clean, providing a comfortable stay.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
7.0
The hotel is conveniently located, though it may be a bit tricky to navigate local buses initially. Remember to be prepared for some uphill walks.
Dining
7.0
The dining experience was pleasant overall, with scrumptious dinner options, but the timing for activities could be inconvenient.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of my stay.
Gary
United States,
September
2023
7.2/10
I had a mixed experience at the hotel. The rooms were very large with a makeup corner, but unfortunately, they were not soundproof, so I could hear people walking and running upstairs all night, making it hard to rest peacefully. On the positive side, three of us got to experience sleeping on tatami, which was quite unique, although it felt a bit too warm during winter with the heater on.
Rooms
7.0
The rooms were very large with a makeup corner, but the lack of soundproofing was a major drawback.
Service
7.0
The staff was kind and nice, and they even took care of our infant without us asking. However, the language barrier was a surprise as they did not speak English at all, making communication a bit challenging.
Location
6.0
The location was a little hard to get to due to tricky local buses, and remember, there's an uphill walk. However, the hotel being located at Odori Nishi 5 Chome was convenient for exploring.
Dining
8.0
Dining was excellent, although I wished for heartier options in the cold weather. The free drinks and snacks provided in the Japanese ryokan were a nice touch.
Facilities
8.0
The outdoor open-air bath with a tiny window opening and the in-room spa were highlights of the facilities.
Unique sleeping experience on tatami
Lack of soundproofing in rooms
Tim
United Kingdom,
July
2023
8.0/10
I couldn't believe my luck with this hotel - it's such a popular spot among locals, and for good reason! The in-house spa and sauna were divine, and I loved the cozy ambiance with the heater on. However, I wasn't a fan of the lingering cigarette smell in the rooms.
Rooms
8.0
The rooms were booked well in advance due to the hotel's popularity with local guests. The in-house spa and sauna were very comfortable, especially with the heater turned on, but the cigarette smell was a downside.
Service
9.0
The service was exceptional. From the kind words for a happy future after our meal to the thoughtful preparation of a bassinet for our infant without us even asking, the staff went above and beyond. If you want to experience true Japanese hospitality, this is the place to be.
Location
7.0
The hotel is located at Odori Nishi 5 Chome, which is wonderful but a bit tricky to navigate for first-timers due to local buses. Remember, you'll have to tackle some uphill climbs. However, it's friendly to foreigners and offers access to the Kokusai Ski Resort for skiing enthusiasts.
Dining
8.0
The dining experience was excellent overall, with a comprehensive menu and scrumptious dinners. However, the breakfast could have been heartier, especially in the cold weather. The Mexican dishes were a welcome addition to the menu.
Facilities
The hotel offers great facilities, including a shuttle service, making it convenient for guests to explore the area. If you want to relax, check out the open-air bath with a charming tiny window opening.
Anna
United Kingdom,
May
2023
7.2/10
The hotel has a convenient location within walking distance, though a bit hard to reach due to tricky local buses. The service is attentive, except for communication challenges with English-speaking guests. The dining experience is excellent but could be heartier. The rooms may have some noise issues and lack soundproofing, but not having an in-room bath was surprisingly not a problem.
Rooms
7.0
Rooms can be a bit noisy and lack soundproofing, but the absence of an in-room bath turned out to be fine.
Service
8.0
The staff offers great service and is attentive, although there may be language barriers for English-speaking guests.
Location
6.0
The hotel is in a somewhat challenging location to reach due to local buses, but it's within walking distance and serves free drinks and snacks for everyone.
Dining
7.0
The dining experience is great and yummy, though it could be more substantial for colder weather.
Facilities
8.0
The hotel offers shuttle service and features both private and public onsen facilities.